Higher Logic Blog
Tags: B2B, B2C, Community Strategy
Is Your Community Losing Members? How to Perform a Churn Analysis
Discover the hidden patterns behind member churn and learn how a targeted analysis can help you retain your most valuable members and strengthen community health.
Tags: B2B, B2C, Community Strategy
Crafting the Narrative: 3 Tips for Articulating the Value of Your Community
Learn how to show the value of your community by collecting the right data, aligning metrics with business goals, and leveraging analytics support.
Tags: B2B, B2C, Community Strategy
How to Benchmark Your Online Community Against Itself
Discover why the best way to measure your community’s success is by benchmarking against your own growth. Learn how to assess your community’s progress through lifecycle stages and focus on continuous improvement.
Tags: B2B, B2C, Community Strategy, Support Deflection
Should You Measure NPS in a Support Community?
If your goal is to understand how effective your online community is at solving customer problems, NPS alone won't cut it. Here's what to measure instead.
Tags: B2B, B2C, Community Strategy
How to Build a Super Fan Program for Your Community
Learn the five steps to creating a super fan program for your community. Gain strategies to identify, engage, and reward your most passionate users.
4 Ways Community Helps Reduce Churn Rate
Discover four ways an online community can help identify customer satisfaction issues and provide strategies to reduce churn.
Tags: B2B, B2C, Product Feedback, User Groups
How to Start an Online Community for Your User Group
Discover the steps to building an online community for your user group, complete with tips and features to keep users engaged and coming back.
Higher Logic Thrive is purpose-built for associations.
With three core packages to choose from, and multiple add-on services to enhance your member experience, create the member engagement solution that works for you!
