Higher Logic Blog
Tags: B2B, B2C, Community Strategy, Customer Success
Community Strategies for Customer Success Leaders in B2B SaaS
Customer success continues to change and evolve, but one thing remains the same: Customers are your most significant assets. In this guide, we walk you through how an online community helps to provide value and build relationships with your customers.
2 min read
Tags: Community Strategy, Engagement, Marketing & Communications
Automation for Your Marketing, Community, and More
Your association can’t run on magic, but automation can sometimes seem like it. Learn how it can help you improve the efficiency of your member engagement, community, and marketing efforts.
6 min read
Tags: Community Strategy, Trade Associations
The Impact of Federated Search for Associations
Federated search makes your website experience better, ensuring your members don't get frustrated and look for industry resources elsewhere.
6 min read
Tags: Community Strategy, Engagement
Gamification for Your Online Community: Fun Ways to Engage Members
As an association professional or community manager, gamification can help you bolster member engagement within your online community.
6 min read
Tags: Community Strategy
Distinguishing Your Online Community Personas
Community personas help you understand your community members, and come up with ways to engage and support them. Learn how to plan yours!
Tags: B2B, B2C, Community Strategy, User Experience
What is a Social Business Model? 8 Companies Doing it Right
From Glossier to Netflix, see how 8 different companies are tapping into the social business model to improve the customer experience (and their success).
Tags: B2B, B2C, Community Strategy
15 Customer Self-Service and Experience Stats To Know (2020)
To conduct this study, we surveyed a random sample of 285 people, who were asked a number of questions.
Tags: B2B, B2C, Community Strategy
Why Every B2B Company Needs to Build a Branded Customer Community
Don’t miss out on the wide-ranging benefits a branded online customer community could have on your entire organization and customer experience.
Higher Logic Thrive is purpose-built for associations.
With three core packages to choose from, and multiple add-on services to enhance your member experience, create the member engagement solution that works for you!
