Higher Logic Blog
4 min read
Tags: Acquisition, Engagement, Non-Dues Revenue, Retention
Association Education Trends and Opportunities
More than ever, today’s associations must embrace innovative learning strategies to engage members and create ongoing value through their educational programs.
4 Ways Community Helps Reduce Churn Rate
Discover four ways an online community can help identify customer satisfaction issues and provide strategies to reduce churn.
Tags: B2B, B2C, Customer Success, Retention
Thinking About a Customer Hub? Here’s Why an Online Community Should Be the Core
Learn how to build a community hub that ties everything together—support, feedback, training, and recognition—all in one place.
6 min read
Tags: Engagement, Retention
How to Get Association Members to Renew in 2024 and 2025
Time to update your association's member retention strategy. What makes members renew? We read the 2024 Membership Marketing Benchmark Report from MGI and pulled out some tips.
8 min read
Tags: Retention
How to Calculate Member Retention Rate: A Step-by-Step Guide
Learn how to calculate member retention rate in 5 easy steps. Understand the formula and find out why it's crucial for your organization's growth.
Tags: Advocacy & Engagement, B2B, B2C, Customer Success, Retention, User Experience
Connecting Community Content to Customer Experience and Marketing
All too often, brand communities get developed in a vacuum—as siloed initiatives that bring together important stakeholders too late and too little.
8 min read
Tags: Acquisition, Engagement, Non-Dues Revenue, Retention
Micro-credentials, Certificates, and Certification: Addressing Missed Opportunities in Association Credentialing Programs
Credentials offer major value for your members, but they can be challenging to manage. Learn how to make your certification, certificate, and other credentialing programs easier for staff and a better experience members.
Tags: B2B, B2C, Customer Success, Product Adoption, Retention
How to Get Executive Buy-In for Community-Based Customer Success
You need the executive green light to acquire customer community tools – we're here to help you make your case. Learn how to convey the customer success and business benefits of a vibrant and engaged community so you can secure buy-in.
Higher Logic Thrive is purpose-built for associations.
With three core packages to choose from, and multiple add-on services to enhance your member experience, create the member engagement solution that works for you!
