Tags: B2B, B2C, Community Strategy
Wondering if it makes sense to invest in a SaaS online community platform or build your own solution? That’s the question we’ll dive into today.
Tags: B2B, B2C, Community Strategy
Create a customer engagement program with a wide range of tactics, so that you can scale to engage every customer, no matter their investment with you.
Tags: B2B, B2C, Community Strategy
If you love to read new books to inspire your community work, then 2019 was an incredible year.
Tags: B2B, B2C, Community Strategy
Building and managing communities is a very fulfilling – and generally fun – job. However, just as it is with any job, there is a dark side when it comes to building communities.
Tags: Advocacy & Engagement, B2B, B2C, Community Strategy
An online community can energize your customer advocacy program – here are three reasons why.
4 min read
Tags: Community Strategy, Engagement, Marketing & Communications
Here’s a quick look at what to expect at Super Forum 2024 - April 10-12, 2024.
6 min read
Tags: Community Strategy
Knowing more about the functionality of online communities, forums, knowledge bases, social media groups, and listservs can help you make the best platform selection for your organization.
6 min read
Tags: Community Strategy
Revenue optimization through online communities has become a game-changer, enabling brands to engage customers, improve brand adoption, and ultimately boost ROI. How, you ask? Let's delve deeper.
With three core packages to choose from, and multiple add-on services to enhance your member experience, create the member engagement solution that works for you!